On this page, you can find answers to the questions we receive most frequently from our customers, partners, and other interested parties. Our goal is to provide clear and useful information about our products and services, giving you a comprehensive overview of our capabilities, production capacities, and business model.
If you cannot find the answer you are looking for, please feel free to contact us via our contact form or email. Our team will be glad to assist you and respond as quickly as possible.
What services do you offer?
Gruner Serbian provides a wide range of manufacturing and engineering services, including tool and mold design, manufacturing and maintenance, metal stamping, plastic injection molding, PCBA, precision assembly – from simple components to complex mechatronic and electronic assemblies – measuring services, as well as project management and industrialization support, from concept to production.
Our standard product portfolio includes relays for the automotive and energy industries, as well as servomotors for HVAC, smoke control, and fire protection systems. You can find more information about our products here.
Do you offer custom manufacturing?
Yes. We support custom manufacturing projects tailored to our customers’ requirements. Based on technical documentation, drawings, or specific project requirements, we can develop and manufacture components and assemblies that meet your needs.
The products within our portfolio, including relays and servomotors, are not off-the-shelf products but solutions developed and manufactured according to specific customer requirements.
How can I obtain your product catalog?
As the majority of our products and solutions are developed according to specific customer requirements, we do not maintain a traditional product catalog.
You can find more information about our products here.
If you are interested in our capabilities and services, you can request a company presentation through our contact form or by contacting our sales team directly. Once we understand your requirements, we will provide the most relevant information regarding our products and services.
Which certifications does your production hold?
Our manufacturing processes are organized in accordance with internationally recognized quality standards. We are certified to IATF 16949:2016 for the automotive industry and ISO 9001:2015 for quality management systems.
For detailed information regarding compliance with specific industry requirements, please feel free to contact us.
Which industries do you serve?
Our products are used across a wide range of industries, including automotive, energy, HVAC, building management, electronics, and industrial equipment sectors, as well as other industries that require reliable and high-quality manufacturing partners.
In addition to our products, we provide manufacturing services to customers from various industries, including pharmaceutical, tobacco, medical, electronics, and food processing industries.
Do you support prototype development?
Yes. We support prototype development and pilot production runs, helping customers test, validate, and optimize their solutions before moving into serial production.
Do you support serial production?
Yes. In addition to prototype development and manufacturing, we have the capabilities to support stable and reliable serial production, with a strong focus on quality, process repeatability, and on-time delivery.
Do you manufacture tools and molds in-house?
Yes. We operate our own 1,000 m² tool shop dedicated to the manufacturing, maintenance, and modification of tools and molds, as well as machined parts and spare components.
This enables us to maintain greater flexibility, better quality control, and shorter lead times.
Do you provide tool maintenance and repair services?
Yes. In addition to manufacturing new tools and molds, we provide maintenance, servicing, modification, and repair services to help extend tool life and maintain optimal performance.
Can you support international customers?
Yes. The majority of our products are exported.
We work with customers across Europe and support international projects through professional communication, project management, and logistics coordination.
Do you provide support during product development?
Yes. Our team can support different stages of product development, from manufacturability assessments and technology selection to industrialization and the start of serial production.
We are open to co-development projects and close collaboration with customers to identify the most suitable solution for their technical and business requirements.
How do you ensure product quality?
We ensure product quality through defined manufacturing processes, control plans, measurement procedures, and continuous monitoring of critical process parameters. Depending on project requirements, we apply appropriate quality control and verification methods to ensure consistent and reliable results.
How can I request a quotation?
You can request a quotation via email at gruner.serbiandoo@gruner.de or through our contact form.
Following the initial contact and, if required, the signing of a Non-Disclosure Agreement (NDA), you can provide our team with technical documentation, drawings, 3D models, or a project description.
After reviewing your requirements, our team will contact you and prepare a quotation tailored to your project needs.
Didn’t find the answer you were looking for?
Our team will be happy to assist you. Contact us through our contact form or send us an email, and we will get back to you as soon as possible.
